They kindly informed me that I would not get my money back because, according to their algorithms, I fit the profile of a credit card cheat. Mind you, I am, once again, a 78-year-old retired New York City public school teacher with no criminal record; but according to Chase, I was the most likely suspect. When asked about the woman with the hoodie and the scarf, Chase suggested that she probably was my accomplice.
From consumerist.com via clp.ly
Sunday, March 7, 2010
Memo to banks - Fix your customer service ...
...if you don't, your customers will tell 2 million of their closest friends how bad you are.
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